Troubleshooting

Listing services and their status

The complete list of the SmartShape related services - including their name, status and uptime - can be retrieved by running the following command:

docker exec -it smartshape supervisorctl status

Restarting a specific service

If a service is not running or if you want to manually restart it, please use the following command:

docker exec -it smartshape supervisorctl restart ${SERVICE_NAME}

with:

• ${SERVICE_NAME}: the name of the service to restart

You can also restart all services:

docker exec -it smartshape supervisorctl restart all

Restarting the whole SmartShape container

Alternatively, the SmartShape platform can be restarted entirely by restarting the container using the following command:

docker stop smartshape && docker start smartshape

---

November 24, 2022 October 14, 2019